GLOBAL UTILITIES SERVICES PVT LTD:
is one of the largest and reputated BPO service Provider operating in UK since 2014 with its Regional office in Pakistan (Lahore).
Having Direct affiliation with all major suppliers of Telecom & Energy in UK.
JOB DESCRIPTION:
- Reporting to the floor manager, you will be responsible in attaining operational objectives by supplying relevant analysis of operating performance data as well as developing recommendations and action plans to address issues.
- Effectively lead a team of sale agents utilizing management skills including, but not limited to, improving absenteeism, time management, communication, delegation and coaching skills.
- Improve the delivery of quality service through effective process improvement strategies to ensure customer satisfaction and retention of customer base.
- Participate in the design and implementation of policies and procedures across multiple functions within call center operations.
Preferred Qualification:
Proven track record of developing staff and maintaining a high level of team collaboration Proven experience in process implementation and change management Strong analytical and problem-solving skills; ability to make sound decisions under pressure Demonstrated ability to lead activities for both call center floor personnel and staff support operation Excellent presentation and communication skills
Commissions:
Incentives as higher as 10K+
Bonuses:
Weekly and monthly.
Payout:
Payout in timely Manner
JOB TIMINGS:
Monday To Saturday
For Male: 2:00PM to 11:00PM
For Female: 2:00PM to 10:30PM
''IF YOU ARE PASSIONATE FOR SUCCESS AND GROWTH THEN THIS IS THE RIGHT PLACE FOR YOU, LET'S GROW TOGETHER''