Floor Supervisor  
Global Utilities Services   More jobs from this company

  Email this job
Job Details Back to Job Listing
 
Job Title:   Floor Supervisor
Category:   Client Services
Total Positions:   4
Job Location:   Lahore
Gender:   No Preference
Age:   25 to  years
Minimum Education:   Bachelors
Career Level:   Experienced Professional
Minimum Experience:   1 Year
Apply By:   Jan 4, 2019
     
     
 
Job Description:

GLOBAL UTILITIES SERVICES PVT LTD:

is one of the largest and reputated BPO service Provider operating in UK since 2014 with its Regional office in Pakistan (Lahore).

Having Direct affiliation with all major suppliers of Telecom & Energy in UK. 

JOB DESCRIPTION:

  • Reporting to the floor manager, you will be responsible in attaining operational objectives by supplying relevant analysis of operating performance data as well as developing recommendations and action plans to address issues.
  • Effectively lead a team of sale agents utilizing management skills including, but not limited to, improving absenteeism, time management, communication, delegation and coaching skills.
  • Improve the delivery of quality service through effective process improvement strategies to ensure customer satisfaction and retention of customer base.
  • Participate in the design and implementation of policies and procedures across multiple functions within call center operations.

Preferred Qualification:

Proven track record of developing staff and maintaining a high level of team collaboration Proven experience in process implementation and change management Strong analytical and problem-solving skills; ability to make sound decisions under pressure Demonstrated ability to lead activities for both call center floor personnel and staff support operation Excellent presentation and communication skills

Commissions: 

Incentives as higher as 10K+

Bonuses:

Weekly and monthly.

Payout:

Payout in timely Manner

JOB TIMINGS:

Monday To Saturday

For Male: 2:00PM to 11:00PM

For Female: 2:00PM to 10:30PM

''IF YOU ARE PASSIONATE FOR SUCCESS AND GROWTH THEN THIS IS THE RIGHT PLACE FOR YOU, LET'S GROW TOGETHER''


Required Skills:
Communication Skills,team lead, punctual

Company Information
 
Company Name:  Global Utilities Services
Company Description:
pGlobal Utilities Services is foreign outbound call center having its second office in Pakistan. We run different campaigns of energy and telecom in UK & USA. We provide quality services to our customers and help them by providing best solution for their business and domestic use in the most effective manner!!/p
Our objective is to provide an environment of trust and loyalty without compromising on our Standard or Quality. We believe in achieving enhanced productivity by using the best and newest technical tools available in market. Global Utilities Services (pvt) Ltd. works with the team who believe in innovation and take every project as an exclusive project. Our reputation is based on our client’s satisfaction and perception as we aim to deliver the elite and finest work. Global Utilities Services (pvt) Ltd. management and team works in the atmosphere of passion and believe in growing together in the BPO industry.

Copyright 2021, Beaconhouse National University. All Rights Reserved